COVID-19 Community Case – Auckland Health Sector Update

Press Release – Auckland District Health Board

Health authorities in Auckland are asking residents to be vigilant and follow public health advice following a positive case of COVID-19 in the city, which has seen a short term return to Alert Level 3. Health authorities are also advising Aucklanders not to panic.

A person in their 50s was confirmed as having COVID-19 this afternoon, the first community case reported in Auckland since May 22. Since that time some members of the person’s household have also tested positive.

Northern Region Health Coordination Centre Lead (and Counties Manukau Health CEO) Margie Apa said the health sector in Auckland is well prepared to respond to new community cases but asks Aucklanders to prepare to be patient if they are aiming to be tested tomorrow.

“This news is of concern, but we expected to see further community cases in Auckland at some point in this pandemic, and we are well prepared.

“We are working closely with the Ministry of Health and other agencies to ensure everything possible is done to contain the spread of COVID-19 in our communities.

“Our message to people living in Auckland is to continue to be vigilant. The best defense against COVID-19 is to follow the same actions we took earlier in the pandemic. Maintain good hand hygiene. If you are sick, stay home. Keep track of your movements to help us with contact tracing. Maintain physical distancing.

“If you have any symptoms, please get a free test at your local doctor, Urgent Care Clinic, or at one of our Community Testing Centres. If you are unsure, call your local doctor or Healthline. We advise that you ring ahead if you are planning to see your practice.”

“The all-of-community response that served us well in the early days of the pandemic is now more important than ever and we thank everyone for continuing do their part.”

Capacity at Auckland’s four Community Testing Centres has been boosted from tomorrow, with additional staff and longer hours. Traffic management is in place at all four sites, but people should expect longer waits than usual and be patient.

Two pop-up centres will be open from 9am tomorrow. One in Otara Town Centre carpark (14 Fair Mall, Otara), the second at Health New Lynn (Level 1 carpark, Totara Health Services, McCrae Way, New Lynn).

General Practices and Urgent Care Clinics are also prepared for a higher volume of testing. Mobile testing units are on standby to be deployed rapidly to locations throughout the city as directed by public health.

All health services are regarded as essential and should continue as usual with an additional focus on infection prevention control measures and distancing of patients. Hospitals will continue with planned care including clinics and surgery – patients should keep their appointments unless advised otherwise by their specialists. The city’s hospitals and aged residential care facilities are updating their visitor policies and other protocols to protect the most vulnerable.

If you have any concerns please seek advice from Healthline or any GP on getting a free test.

– Ends –


Notes for editors

The Northland and metro Auckland DHBs (Counties Manukau, Waitematā and Auckland DHBs) are operating a regional response to the COVID-19 pandemic through the Northern Region Health Coordination Centre (NRHCC).

Updated locations and hours for Community Testing Centres and Urgent Care Clinics are below.


Location Centre Name Operating Hours Referral Process


16-18 College Road, Northcote. Corner of College Road and Kilham Avenue. Entrance via College Road.

Open Mon to Sun, 8am – 6pm  Walk-in/Drive Thru


112 New North Road, Eden Terrace. Entrance via Ngahura Street, Grafton

Open Mon to Sun, 8am – 6pm


Corner of Edsel St & Catherine St, Henderson

Open Mon to Sun, 8am – 6pm 


Level 1 Carpark, Totara Health Services, McCrae Way, New Lynn

Open Mon to Sun, 9am – 5pm


25 Druces Road, Wiri

Open Mon to Sun, 8am – 6pm 


Otara Town Centre carpark, 14 Fair Mall, Otara

Open Mon to Sun, 9am – 6pm


Location Centre Name Address Operating Hours
NORTH Shorecare Smales Farm  Smales Farm 74 Taharoto Road, Takapuna 24 Hours
Shorecare Northcross  948 East Coast Road, Northcross 8am – 8pm
WEST White Cross Henderson  131 Lincoln Road, Henderson, Auckland 24 Hours
White Cross New Lynn  2144-2146 Great North Road, New Lynn 8am – 10pm
CENTRAL East Tamaki Healthcare (ETHC) – Glen Innes 5 Mayfair Place, Glen Innes 8am – 8pm 
White Cross Urgent Care & GP – Ascot 24/7 90 Green Lane East, Remuera 24 Hours
White Cross Urgent Care & GP – Lunn Ave 110 Lunn Avenue, Remuera 8am – 8pm
White Cross Accident & Urgent Medical – Otahuhu 15-23 Station Road, Otahuhu 8am – 10pm
Mt Roskill Medical & Surgical Centre  445 Richardson Road, Mt Roskill 8am – 8pm
White Cross Accident & Urgent Medical – St Lukes 52 Saint Lukes Road, Mount Albert 8am – 8pm
White Cross Accident & Urgent Medical – Ponsonby 202 Ponsonby Road, Ponsonby 8am – 8pm
EAST East Care  260 Botany Road, Golflands  Open 24 Hours 
Local Doctors Dawson 124 Dawson Road, Flat Bush  8am -8pm
SOUTH East Tamaki Healthcare Mangere Town Centre 10 Waddon Place, Mangere  8am -8pm
Local Doctors Weymouth  235 Browns Road, Manurewa  8am -8pm
Local Doctors Otara 3 Watford Street Otara  8am -11pm
Takanini Urgent Care  106 Great South Road, Takanini  8am -8pm
Counties Urgent Care (Papakura)  6-18 O’Shannessey Street, Papakura  8am -10pm
Urgent Care Franklin 149 Manukau Road, Pukekohe  8am -8pm

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