“Transformational” At Hop card to be installed on all city buses in June

Press Release – Auckland Transport
Following its introduction on trains and ferries at the end of 2012, the AT HOP card has now completed testing on buses. Testing commenced in April, ahead of the planned, public rollout to all Auckland bus services from June this year.

Auckland Transport’s Chief Operating Officer, Greg Edmonds says, “This final stage of the roll-out of AT HOP is the largest piece of one of the most transformational transport projects in the city. Auckland has 1100 buses in its fleet and carries 80% of public transport users which equates to 54 million passenger journeys a year. This means the roll-out is significant and must be handled carefully”.

Mr Edmonds says that in order to manage the scale of the roll-out Auckland Transport will be phasing the introduction of AT HOP on buses to ensure the smoothest transition possible for customers. The roll-out is planned to start with Urban Express bus services in June. Birkenhead Transport, NorthStar, Ritchies, Northern Express, Metrolink, Go West and Waka Pacific are planned to follow through to November. Howick & Eastern, Bayes, Fullers Waiheke Bus Company, the Airporter and Airbus are planned in the final phase to the end of the year. ”As each bus service begins its roll-out we will be providing more detailed information to customers.” Mr Edmonds says.

“The AT HOP card will bring Auckland in line with many other international cities by providing an integrated public transport ticketing system”.

The AT HOP card can be topped up online, at an Auckland Transport Ticket & Top Up machine or in person at a ticket office. Purchasing an AT HOP card may save up to 10% off single trip cash fares (excluding the NiteRider bus service). An AT HOP card also allows free unlimited access to ride on the City LINK bus service.

Registering an AT HOP card online helps to protect your card from unauthorised use should it be lost or stolen, while also helping to protect the balance stored on the card within 24 hours from the time it is reported missing. Cards can be registered online at ATHOP.co.nz. Terms of use and the registered prospectus for the AT HOP cards and other information regarding the AT HOP cards are available on ATHOP.co.nz or at the Auckland Transport Customer Service Centre, Britomart. The obligations of Auckland Transport under the AT HOP cards are unsecured.


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